Reference

How We Protect Your Information

When you open an account with beruangslot, your personal data stays secure and private.

Data encryption on deposit & withdrawalYour payment details never sharedAccount access logged & monitored
beruangslot How We Protect Your Information
REACH OUR TEAM

How to Request Data Access or Changes

Email Support Contact our data team at [email protected] with your request. Include your account username and a copy of your ID. We respond within 48 hours on business days.
Live Chat Open the chat widget in your account dashboard and ask for the privacy team. Available 08:00–22:00 Jakarta time, seven days a week.
Account Settings Many privacy controls—email preferences, device sessions, linked payment methods—are in your account settings under 'Security & Privacy'. Log in, then tap your profile icon.
SECURITY & TRANSPARENCY

How We Handle Your Privacy Every Day

Data Encryption

All your personal data and payment details are encrypted in transit and at rest using industry-standard SSL/TLS. Your DANA, OVO, GoPay and QRIS transactions are protected by the same encryption your bank uses.

Cookies & Tracking

We use cookies to remember your login and keep you safe from unauthorised access. You can control cookie settings in your browser. We do not use cookies to track you across other websites.

Data Retention

We keep your account data for as long as your account is active. After you close your account, we retain records for seven years to comply with local financial regulations, then delete them.

Access & Download

You can request a copy of all your personal data held by beruangslot. Email [email protected] with 'Data Access Request' as the subject and we'll send a file within ten business days.

Account Closure

If you close your account, your profile and login credentials are deleted immediately. Transaction records and identity verification documents are retained for regulatory compliance.

Policy Updates

We update this policy when our practices change. We'll notify you by email if any update affects your rights. Your continued account use after the update means you accept the new terms.

Privacy Policy Questions Answered

Your login credentials and account profile are deleted immediately. We keep your name, identity documents, and transaction records for seven years to meet local financial law requirements. After that period, all your personal data is permanently removed from our servers.

Payment details are encrypted immediately upon entry and never stored on our servers in readable form. Only your payment processor (DANA, OVO, GoPay or QRIS) sees your full account number. We receive only a transaction reference and confirmation of the amount transferred.

We do not sell your data. We share the minimum required information with our payment processors to process deposits and withdrawals. We may disclose data if required by Indonesian law or a court order, and we'll notify you unless legally prevented.

Every marketing email includes an 'Unsubscribe' link at the bottom. Click it or log into your account, go to Security & Privacy settings, and toggle off 'Marketing & Promotional Emails'. You'll stop receiving promotional messages within 24 hours.

Both are equally secure. Your data is encrypted whether you access beruangslot via the app or web browser. We recommend using strong passwords and enabling two-factor authentication in your Security settings for extra protection.

Email [email protected] with 'Data Access Request' in the subject line. We'll verify your identity and send a complete file of your data within ten business days. Include your account username and a copy of your ID.

Contact our data team immediately at [email protected] or use live chat during 08:00–22:00 Jakarta time. Include details of the issue. We investigate within 48 hours and notify you of any correction or breach we discover.